How to complain
If you are unhappy with the service we have provided, you are entitled to lodge a complaint, verbally, by telephone, by email or in writing.
Telephone 07980268037 or email rhoda@agereversaltherapies.co.uk
Age Reversal Therapies
Meadowbrae
Monymusk
AB51 7HA
You can request the complaints policy at any time, including details of Healthcare Improvement Scotland. These details are also available on a visible poster in the clinic. We are also a member of the Cosmetic Redress Scheme.
Healthcare Improvement Scotland is the regulator for independent healthcare services across Scotland and can accept complaints at any time from a complainant. Contact details are:
Healthcare Improvement Scotland Independent Healthcare Team
Gyle Square,
1 South Gyle Crescent,
Edinburgh,
EH12 9EB
T: 0131 623 4342
The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints if a patient feels their complaint has not been fairly dealt with.
